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LayBy Info
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Pendragon Boot Company lay-by

When purchasing through the checkout  the lay-form will automatically fill out your Lay-by info order details which include the following information.

  • a description of the goods
  • the transaction date
  • a unique lay-by order number
  • the total price
  • the amount of any deposit paid (set to 10%)  
  • the date the final payment is due  (the maximum length of the lay-by is six weeks unless otherwise arranged with us by email)
  • cancellation and refund policies.
  • Indication by ticking the box that you have read the terms and conditions.
If you'd like to lay-by something you are ordering that is not through the shopping cart, please forward the same details to us to shoemakers@pendragonshoes.com

Keeping records

Both parties should keep up-to-date records of all lay-by transactions to prevent any misunderstandings.

The record should include:

  • the consumer's name
  • a description of the goods
  • the transaction date and the date the final payment is due.
  • a unique lay-by order number
  • details of the deposit and payments made.
  • If making a bank deposit or PayPal payment please identify yourself with your name and or lay-by order number.
  • For ease of recording please email us when you make lay-by payments.
  • Please print the Lay-by agreement form and keep it for the duration of the lay-by.

Cancelling a lay-by agreement

If the consumer cancels the lay-by, or fails to meet their obligations under the agreement, we may charge a termination fee of 5% of the total cost of the item being purchased. Any balance paid will be returned to the consumer. If payments made by the consumer to date do not cover our reasonable costs, we may recover the outstanding amount as a debt.

Pendragon can't cancel a lay-by agreement unless there are circumstances outside of our control. For example, we cannot simply decide to withdraw the goods from sale.

 

*If you have a special request for a longer lay-by time frame or extension please contact us.  

 

 


 
 
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